As a general rule of thumb, all non Made-to-Order orders will be processed within 3 working days. A tracking number will be sent to your email after the order has been dispatched to our delivery partner.
For non Made-to-order orders, you should receive your parcel within 2 to 5 working days for orders with Singapore addresses and within 7 to 20 working days for international orders (depending on country and customs). This should be calculated from the day you receive your tracking number for the dispatched shipment.
For Made-to-Order items, you will receive an email notification when the item is ready to be shipped or collected. The pieces usually take within 3-5 weeks to be produced and shipped. During peak periods, it might take up to 7 weeks. Do check your emails for any updates!
All deliveries will be made by our delivery partners. Should you have questions about delivery, do reach out to us here.