For delivery within Singapore, there will be one additional delivery attempt that will be made by our delivery partner. After which, the cost of following failed attempts will unfortunately be borne by the customer.
Should you have a preferred day or time that you wish to receive your parcel, do fill in the following under order notes upon check out:
a. Preferred time slot: day (9am-6pm), night (6pm-10pm) or anytime (9am-10pm)
b. Day: weekend or weekday delivery
For delivery out of Singapore, kindly contact the customer support hotline provided through the parcel tracking email.